Hena Jalil is the CIO for our BT Business unit. Before this she was the IT, Digital and Data Director at Openreach. Openreach is a BT Group subsidiary that connects nearly all homes and businesses in the United Kingdom to the national broadband and telephone network. Hena’s a transformational technical leader and engineer who has built an exceptional track record of delivering customer and business outcomes. In various CIO roles, she has consistently solved business challenges with commercial astuteness while boldly introducing and embedding innovation.